| INFORMATION Find answers to more questions in our QUESTIONS section
CONTACT US
Welcome to ALL EDUCATIONAL SOFTWARE, an online store offering interactive educational computer software to assist learning, home schoolers and supplement academic education. Please feel free to contact us. We welcome your comments and suggestions.
Contact us at:
Legacy Enterprises, LLC
17629 Colonial Ave
Omaha, NE 68136
888-763-6446
Email: admin@alleducationalsoftware.com
Because our phones are often busy, the most expeditious way to reach us is to email us. If you do reach our phone voice mail, please leave a message and your call will be returned as soon as possible. Please feel free to leave a time that is best to call you back. We personally answer every call and email.
PURCHASE ORDERS
We gladly accept purchase orders from U.S schools. Please see our school section for additional offers and information.
You do not have to set up an account with us in advance of ordering. PLEASE BE SURE TO INCLUDE YOUR ACCOUNTS RECEIVABLE PHONE NUMBER!
ORDERING INFORMATION
Please order by:
Faxing PO to 800-768-7352 or Emailing PO to: Email orders@alleducationalsoftware.com
or Mailing PO to:
Legacy Enterprises, LLC
17629 Colonial Ave
Omaha, NE 68136
Please be sure to review the item's SYSTEM REQUIREMENTS before you order. Make sure that your computer has the specifications needed to run the software you are purchasing. If specifications are given for only WINDOWS/PC, then the software will not run on a MAC.
Item availability is updated nightly, so you have a fairly accurate assurance that a product will be in stock. In the event we are out of the item you have ordered, we will contact you immediately.
BILLING/PAYING
We accept MasterCard, VISA and PayPal. Using Paypal, you may pay by credit card, Paypal balance or echeck. Your credit card will reflect a payment to All Educational Software or to Legacy Enterprises, LLC. That is our company name.
U.S. SHIPPING
To keep shipping costs low, your software will be shipped either First Class by the US Postal System, by UPS or by a new hybrid system called USPS/USP Innovations, where the package is shipped by one company for part of the distance and by the other company for the rest of the distance. The USPS says their packages are delivered in 7-10 business days, but most of our shipments arrive in 3-5 business days. We kindly request that you wait for the 7-10 days before contacting us regarding a late/lost shipment. After that, we will be glad to look into your shipment for you.
FREE SHIPPING to continental U.S. , no matter how many items are ordered. Take advantage of our FREE U.S.SHIPPING and order several items!
RUSH ORDERS (to continental U.S.) MUST BE PLACED BY PHONE TO 888-763-6446
SHIPPING CHARGES WILL APPLY TO RUSH ORDERS.
2 day delivery is $15 shipping charge
1 day delivery is $20 shipping charge
You must call in your order to 888-763-6446 if you would like expedited shipping and these options and prices apply to orders placed BEFORE NOON EST.
WORLDWIDE SHIPPING NOW AVAILABLE THROUGH BONGO - CLICK HERE FOR MORE INFORMATION
RETURN POLICY FOR U.S. CUSTOMERS
All Sales Should be Considered Final. Returns will only be accepted under the following conditions:
1. If the product does not perform for you or function as you expected, please send us an email right away at orderinquiry@alleducationalsoftware.com. Our technical support service will send you a brief questionnaire aimed at uncovering some of the common reasons software doesn't perform as expected. You will get a reply with either instructions to make the software work or how to return your software for a replacement. Please do not send the software back until you have been given these instructions.
2. If you have not opened the box, you can return the product to us for refund, credit or replacement within 14 days, no questions asked.
3. You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. In cases of major damage or abuse, the product may be refused.
RETURN POLICY FOR INTERNATIONAL CUSTOMERS
AllEducationalSoftware.com will accept international returns for defective software ONLY. Software is deemed “defective” only after first trying to resolve the issue with our technical services department.
If the product does not perform for you or function as you expected, please send us an email right away at orderinquiry@alleducationalsoftware.com. Our technical support service will send you a brief questionnaire aimed at uncovering some of the common reasons software doesn't perform as expected. You will get a reply with either instructions to make the software work or how to return your software for a replacement.
Please be sure you have all of the system requirements before ordering your software. Returns will not be given for an incorrect operating system.
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