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FREE U.S. SHIPPING! PO'S Gladly Accepted
Home : Shipping Info

Shipping and Returns Information

Find answers to more questions in our FAQ section



U.S. SHIPPING
FREE SHIPPING to continental U.S. , no matter how many items are ordered. Take advantage of our FREE U.S.SHIPPING and order several items!

RUSH ORDERS (to continental U.S.) MUST BE PLACED BY PHONE TO 888-763-6446
SHIPPING CHARGES WILL APPLY TO RUSH ORDERS.

2 day delivery is $15 shipping charge
1 day delivery is $20 shipping charge

You must call in your order to 888-763-6446 if you would like expedited shipping and these options and prices apply to orders placed BEFORE NOON EST.

WORLDWIDE SHIPPING NOW AVAILABLE THROUGH BONGO - CLICK HERE FOR MORE INFORMATION


RETURN POLICY FOR U.S. CUSTOMERS
All Sales Should be Considered Final. Returns will only be accepted under the following conditions:

1. If you have not opened the box, you can return the product to us for refund, credit or replacement within 14 days, no questions asked.

2. You must return the product to us undamaged AND in perfect condition. The product must be unregistered, and with all manuals and enclosures that shipped with the product. If it is a Retail Box product, you must return it in a protective cardboard box or other similar shipping carton like the one we used to ship it to you originally. In cases of major damage or abuse, the product may be refused.

3. If the product does not perform for you or function as you expected, please send us an email right away at orderinquiry@alleducationalsoftware.com. Our technical support service will send you a brief questionnaire aimed at uncovering some of the common reasons software doesn't perform as expected. You will get a prompt reply with either instructions to make the software work or how to return your software for a replacement.

To avoid costly returns, check the System Requirements for each title. Be sure you have all of the system requirements before ordering. If you have any questions, please contact us before you order.

If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you. Call us or Email orderinquiry@alleducationalsoftware.com for a replacement shipment. We will include a prepaid return mailer in your replacement shipment that you can use to return the incorrect product to us--with our apologies!


INTERNATIONAL SHIPPING


WORLDWIDE SHIPPING NOW AVAILABLE THROUGH BONGO - CLICK HERE FOR MORE INFORMATION


RETURN POLICY FOR INTERNATIONAL CUSTOMERS
AllEducationalSoftware.com will accept international returns for defective software ONLY. Software is deemed “defective” only after first trying to resolve the issue with our technical services department.

If the product does not perform for you or function as you expected, please send us an email right away at orderinquiry@alleducationalsoftware.com. Our technical support service will send you a brief questionnaire aimed at uncovering some of the common reasons software doesn't perform as expected. You will get a prompt reply with either instructions to make the software work or how to return your software for a replacement.

Please be sure you have all of the system requirements before ordering your software. Returns will not be given for an incorrect operating system.


Free shipping to continental U.S. and worldwide shipping through Bongo
We gladly accept purchase orders from U.S. educational institutions.